Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in a variety of high-quality home decor items, including wall art, lighting, furniture, rugs, and decorative accents designed to enhance your living spaces.

2. Where are your products sourced from?

Our products are sourced from trusted manufacturers and artisans to ensure quality, durability, and style.

3. Do you ship internationally?

Currently, we ship only within the United States. Stay tuned for updates on international shipping options!

4. How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.

5. What is your return policy?

We offer hassle-free returns within 30 days of purchase. Items must be in their original condition with all packaging and tags intact. Please contact us at info@orininternational.com for return instructions.

6. Do you offer discounts or promotions?

Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals!

7. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.

8. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment methods.

9. How can I contact customer service?

You can reach us via email at info@orininternational.com or by phone at 916-873-0355 during business hours (9 AM – 5 PM).

10. Are your products eco-friendly?

We strive to source products that are environmentally friendly and sustainable wherever possible.

11. Can I request a custom order?

For specific requests, please email us at info@orininternational.com, and we’ll do our best to accommodate your needs.

12. Do you offer gift cards?

Yes, we offer gift cards that can be purchased directly through our website, making them a perfect choice for loved ones.